Refund policy

REFUND POLICY
Handmade items are non-refundable. Because our Scrunchiedana’s and embroidered crewnecks are handmade with love and made to order, we cannot accept returns or exchanges. Please reach out to info@hunnypotpup.com with any issues with your order and we’ll try to make it right!

 

Items such as Walkie Bags, leashes, and collars may be returned within 14 days after purchase for exchange or store credit. The consumer shall bare the responsibility of the returning shipping fee and HPP reserves the right to charge a restocking fee. Original shipping fees are non-refundable. 

All sale items are final sale and cannot be returned.

Items such as Walkie Bags, leashes, and collars may be exchanged if unused, unaltered, and undamaged. HPP reserves the right to deny an exchange based on the conditions of the items.

CANCELLATION POLICY

Orders may only be canceled within 48 hours after purchase. Your order is already in the process of being made and cannot be canceled once started. 

Please contact us for more details and questions!